Payout Policy
How payouts and withdrawals work
SafeKip releases funds only through controlled escrow outcomes and verified payout channels to protect buyers, sellers, businesses, and the platform.
SafeKip guidance
Clear policies, secure transaction rules, and practical protection for Nigerian buyers, sellers, freelancers, and businesses.
When funds become available
Seller funds become available only after the escrow transaction is completed, the buyer releases payment, the inspection period ends without a dispute, or a dispute outcome authorizes release to the seller.
Verified bank accounts only
Withdrawals are allowed only to verified bank accounts owned by the user or to an approved business/company account linked to a verified business payout profile. SafeKip may reject accounts that do not match the verified user or business record.
No third-party withdrawals
Users cannot withdraw escrow proceeds to unrelated third-party accounts. A user who wants payouts into a business or company account must complete business verification and owner/director review before that payout channel is approved.
Payout review
SafeKip may delay, review, or reject a payout if there are unresolved disputes, failed verification checks, suspicious activity, unusual withdrawal velocity, account name mismatch, fraud alerts, compliance cases, active restrictions, or legal obligations.
Business payouts
Business payouts require CAC information, business details, owner or director verification, and business bank account review. Approval of a business profile does not remove SafeKip security checks for unusual or high-risk withdrawals.
Fees and deductions
SafeKip platform fees are shown before transaction creation or funding. Banking partner charges, levies, reversal costs, or other operational fees may be handled according to the applicable transaction record, fee policy, or payout outcome.
Failed payouts
If a payout fails because of bank downtime, incorrect account details, closed accounts, account restrictions, or network issues, SafeKip may return the funds to the user balance, retry the payout, ask for updated bank details, or escalate the issue for review.
Withdrawal security
SafeKip may use device checks, session checks, step-up verification, audit logs, payout approvals, and account ownership controls before allowing withdrawals. Users should keep their login details, devices, email, mobile number, and 2FA codes secure.
Record keeping
Payout requests, approvals, rejections, account verification results, bank responses, compliance reviews, and audit logs may be retained for reconciliation, fraud prevention, dispute handling, tax, regulatory, and legal purposes.